Shipping Policy

At Roots AgriStore, we strive to deliver your agricultural inputs, seeds, and gardening supplies safely and on time. Please read our shipping policy below.

1. Shipping Coverage

We currently ship across India. Delivery to remote or rural pin codes may take additional time.

2. Order Processing Time

Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Timeline

Metro cities: 3–5 business days
Tier 2 & Tier 3 cities: 5–7 business days
Rural & remote areas: 7–10 business days

These are estimated timelines and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, are calculated at checkout based on your delivery location and order weight. We offer free shipping on select products as indicated on the product page.

5. Order Tracking

Once your order is dispatched, you will receive a shipping confirmation with a tracking number via email or SMS. You can use this to track your shipment on the courier partner's website.

6. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at support@rootsagristore.com with your order number and photos (if applicable). We will work with the courier to resolve the issue promptly.